Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of Romanceme, including browsing our site, purchasing digital romance novels and reading subscriptions, managing your account, and any other interactions with our online shop. By using Romanceme, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

This page is provided as general information for customers and does not constitute legal advice. Romanceme should review these Terms with a qualified professional to make sure they meet all laws and regulations that apply to its specific location and business activities before relying on them.

1. Business and Contact Details

Romanceme is the business operating this website and store. For any questions about these Terms, your order, or our products, you can reach us at talesbyamie@gmail.com. Our customer support hours are 9am to 5pm.

2. Products and Descriptions

We aim to describe our digital romance novels, reading subscriptions, and related products as accurately as possible, including titles, authors, formats, and pricing. Occasionally, descriptions, images, or availability may contain errors or may change without notice. We do not guarantee that all information on the site is complete, current, or error-free.

3. Orders and Contract Formation

When you place an order through Romanceme, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or product unavailability. A contract between you and Romanceme is formed only once we confirm your order, typically by email or an on-screen confirmation.

4. Prices, Payment, and Availability

All prices are shown in the currency displayed at checkout and may or may not include applicable taxes, as indicated. We reserve the right to change prices at any time, though changes will not affect orders that have already been confirmed. Payment is required at the time of purchase through the payment options available on our site. We make reasonable efforts to keep product availability accurate, but items may occasionally become unavailable after an order is placed, in which case we will contact you.

5. Delivery and Shipping

Romanceme primarily sells digital products, which are typically delivered electronically after successful payment, for example by download link or access through your account. Delivery of digital products is generally immediate but may occasionally be delayed due to technical issues. If any physical items are ever offered, shipping details, timeframes, and costs will be provided at checkout.

6. Returns and Refunds

If you are not satisfied with your purchase, you may request a return within 3 days of your purchase date. If you are returning a physical item, you are responsible for the cost of return postage. Please contact us at talesbyamie@gmail.com to arrange a return or discuss a refund.

7. Cancellations

You may request to cancel an order or subscription by contacting us as soon as possible after placing it. Once a digital product has been delivered or accessed, cancellation may no longer be possible. For subscriptions, cancelling will stop future charges, but amounts already paid for the current billing period are not automatically refunded unless otherwise agreed.

8. Intellectual Property

All content on Romanceme, including text, book covers, graphics, logos, and the novels and other digital products we sell, belongs to Romanceme or its licensors and is protected by applicable intellectual property laws. Purchasing a digital product gives you a personal license to access and read it; it does not transfer ownership or give you the right to copy, resell, distribute, or publicly share the content.

9. Acceptable Use

When using Romanceme, you agree not to misuse the site, interfere with its operation, attempt to gain unauthorized access to any accounts or systems, or use the site for any unlawful purpose. You are responsible for keeping your account login details confidential and for all activity that happens under your account.

10. Privacy

Your use of Romanceme is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

11. Liability and Force Majeure

To the extent permitted by law, Romanceme provides this site and its products on an “as available” basis and does not guarantee that the site will always be secure, error-free, or uninterrupted. We are not responsible for losses that are not reasonably foreseeable or that arise from circumstances beyond our reasonable control, such as technical failures, internet outages, or other events outside our control. Nothing in these Terms is intended to exclude any liability that cannot be excluded under applicable law.

12. Changes to These Terms

We may update these Terms from time to time to reflect changes in our products, services, or legal requirements. Any changes will be posted on this page, and continuing to use Romanceme after changes are posted means you accept the updated Terms. We encourage you to review this page from time to time.

13. Governing Law and Jurisdiction

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14. Contact Information

If you have any questions about these Terms, please contact Romanceme at talesbyamie@gmail.com. Our team is available 9am to 5pm to assist you.